Returns Policy

RETURNS POLICY

In accordance with the ACCC, we do not offer Sale or Return on any items not sold, however, we will replace any faulty item received. For any claimed client reaction, please fill out Client Reaction Form and email to wholesale@makeupcartel.com.au for assessment before product replacement is organised. If you have received a faulty, damaged or incorrect item please email wholesale@makeupcartel.com.au within 7 days of receipt with your order details and a photo of the faulty or damaged item and we will sort this out for you ASAP.